Clear answers before you travel.
Understand the enquiry process and what to ask before confirming your flight.
Flight enquiries and planning
Is this an instant flight booking website?
Flight.lk helps you request a personal flight quote. Our travel team reviews your plans and contacts you with options. Availability, fares and booking conditions are confirmed before you book.
Who handles my flight and booking?
Our travel team helps you explore flight options and plan your booking. You receive the itinerary, total price, booking provider details, payment process and ticket conditions before you confirm.
Can I fly from Sri Lanka as well?
Yes. Request flights to or from Sri Lanka, or ask the travel team about another route. Use the swap button in the form to reverse your journey.
Can you help with family or group travel?
Yes. Add the number of travellers and any children’s ages to your request. You can also mention assistance needs, preferred airlines and baggage requirements.
Do I need to pay when I send a request?
No payment is collected on this website. You review the travel options and the total price with our travel team before deciding whether to book.
Can I request help in my own language?
Select Tamil, Sinhala or English as your preferred language in the enquiry form so the travel team knows how you would like to communicate.
Does every ticket include checked baggage?
Do not assume that it does. Ask the travel team to confirm the allowance included in the specific fare you are reviewing.
Can I request extra baggage in my quote?
Yes. State the bags and approximate weight you need so that the total can be compared with those requirements included.
Will my bags transfer during a connection?
That depends on the itinerary, airlines and ticket arrangements. Ask for the baggage transfer arrangements to be confirmed before booking.
Is the shortest connection always the best choice?
Not necessarily. Compare the transfer arrangements and your own needs as well as the waiting time.
Do separate tickets work like one connecting booking?
Do not assume they do. Ask how baggage, check in and missed connections would be handled for the proposed tickets.
Can I request fewer stops?
Yes. Add that preference to your enquiry. The travel team will discuss suitable options and confirm availability.
Do flexible dates guarantee a cheaper flight?
No. They allow the travel team to explore alternatives, but the quoted options depend on availability and ticket conditions.
How do I enter a date range?
Enter your preferred dates in the form and explain the earliest and latest possible dates in the notes.
Can I compare one way and return travel?
Yes. Explain the actual journey you need so the team can discuss suitable ticket options.